工作要求-資源模式的效度考驗-以台灣企業員工為例
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工作要求-資源模型(JD-R model)為近年來受歡迎的工作壓力模型,並強調能適用進各工作場域,但多是以歐洲的員工為樣本來檢驗假設,故本研究以台灣企業員工為樣本, ...
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本論文永久網址: 複製永久網址Twitter研究生:簡嘉貞研究生(外文):Chien,JiaJen論文名稱:工作要求-資源模式的效度考驗-以台灣企業員工為例論文名稱(外文):TheValidationofJobDemands-Resourcesmodel-AcasestudyofTaiwaneseemployees指導教授:許文耀指導教授(外文):Hsu,WenYao學位類別:碩士校院名稱:國立政治大學系所名稱:輔導與諮商碩士學位學程(MPCG)學門:社會及行為科學學門學類:心理學類論文種類:學術論文畢業學年度:103語文別:中文論文頁數:103中文關鍵詞:工作要求-資源模型、個人資源、投入、耗竭、表現外文關鍵詞:JobDemands-ResourcesModel、Personalresources、Engagement、Exhaustion、Performance相關次數:
被引用:34點閱:934評分:下載:0書目收藏:1
工作要求-資源模型(JD-Rmodel)為近年來受歡迎的工作壓力模型,並強調能適用進各工作場域,但多是以歐洲的員工為樣本來檢驗假設,故本研究以台灣企業員工為樣本,檢驗JD-Rmodel,並釐清個人資源在模型中扮演的角色。
以279個台灣企業員工為樣本檢驗工作特徵、員工心理福祉、與表現的關係,並討論個人資源的角色。
以階層迴歸分析檢驗的結果支持工作要求與工作資源能分別預測耗竭與投入,但兩者並無交互作用關係;又表現可由投入的程度來預測,耗竭對員工表現則無影響;除此之外,本研究亦發現個人資源對投入及角色內、角色外表現有直接效果、且與工作要求有交互作用關係。
這些結果顯示以台灣員工檢驗JD-Rmodel時,無法完全支持其假設,但也發現個人資源在檢驗員工心理福祉的程度時有其作用及重要性。
未來的研究可著重在討論文化因素是否造成差異。
JobDemands-ResourcesModel(JD-Rmodel)isapopularwork-stressrelatedmodelthatclaimscanbeadaptedintoall-kindsofworkenvironment,buttestedmostlywithEuropeanemployees.ThecurrentresearchintendedtotestthebasichypothesesofJD-RmodelwithTaiwaneseemployeesandtoclarifytheroleofpersonalresourcesinthemodel.279Taiwaneseemployeesareincludedinthetestedsampletoexaminetherelationshipbetweenjobcharacteristics,employees’well-being,andperformance,andalsohaveadiscussionabouttheroleofpersonalresources.Theresultsofhierarchicalregressionanalysissupportedthatjobdemandsandjobresourcescanpredictexhaustionandengagementrespectively.However,thereisnointeractioneffectbetweenjobdemandsandjobresourceswerefound.Moreover,performancecanbepredictedbyengagement,whileexhaustioncan’t.Besides,thepresentresearchfoundthatpersonalresourceshavedirecteffectsonengagement,in-roleperformance,out-roleperformance,andaninteractioneffectwithjobdemandsonexhaustion.ThesefindingsrevealedthatthebasichypothesescannotbefullysupportedwhentestedwithTaiwaneseemployees,butalsoindicatedtheeffectandimportanceofpersonalresourceswhileexamineemployees’wellbeing.Futureresearchshouldfocusmoreontheculturalfactorstoclarifywhetherculturedomakedifferences.
摘要IAbstractII目次III表次IV圖次V第一章緒論1第一節研究背景、動機與目的1第二節名詞解釋6第二章文獻探究8第一節工作壓力相關模型與工作要求-資源模型8第二節個人資源的角色26第三節研究問題與假設33第三章研究方法36第一節研究對象36第二節研究程序37第三節研究工具38第四節資料分析46第四章研究結果49第一節描述統計與相關分析49第二節階層迴歸分析53第五章結果與討論72第一節控制變項之影響72第二節階層迴歸分析檢驗73第三節研究貢獻與限制88參考文獻90附錄99
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