Zeithaml, 1988
po文清單文章推薦指數: 80 %
關於「Zeithaml, 1988」標籤,搜尋引擎有相關的訊息討論:
延伸文章資訊
- 1Volume 64 Number 1 - SERVQUAL: A Multiple-Item Scale for ...
Exploratory research of Parasuraman,. Zeithaml, and Berry (1985) revealed that the criteria used ...
- 2Service Quality Measurements: A Review - hrmars
- 3SERVQUAL - Wikipedia
- 4SERVQUAL: A multiple-item scale for ... - APA PsycNET
SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Citation. ...
- 5SERVQUAL: A Multiple-Item Scale for Measuring Consumer ...
Volume 64 Number 1 Spring 1988. SERVQUAL: A. Multiple-Item Scale for ... production and consumpti...