Exit, Voice, and Loyalty: Responses to Decline in Firms ...

Albert O. ... As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to ... SearchImagesMapsPlayYouTubeNewsGmailDriveMore»SigninBooksMylibraryHelpAdvancedBookSearchVieweBookGetthisbookinprintHarvardUniversityPressAmazon.comMPHPopularFindinalibraryAllsellers »Exit,Voice,andLoyalty:ResponsestoDeclineinFirms,Organizations,andStatesAlbertO.HirschmanHarvardUniversityPress,1970-Business&Economics-162pages3ReviewsAninnovatorincontemporarythoughtoneconomicandpoliticaldevelopmentlookshereatdeclineratherthangrowth.AlbertO.Hirschmanmakesabasicdistinctionbetweenalternativewaysofreactingtodeteriorationinbusinessfirmsand,ingeneral,todissatisfactionwithorganizations:one,“exit,”isforthemembertoquittheorganizationorforthecustomertoswitchtothecompetingproduct,andtheother,“voice,”isformembersorcustomerstoagitateandexertinfluenceforchange“fromwithin.”Theefficiencyofthecompetitivemechanism,withitstotalrelianceonexit,isquestionedforcertainimportantsituations.Asexitoftenundercutsvoicewhilebeingunabletocounteractdecline,loyaltyisseeninthefunctionofretardingexitandofpermittingvoicetoplayitsproperrole.Theinterplayofthethreeconceptsturnsouttoilluminateawiderangeofeconomic,social,andpoliticalphenomena.Astheauthorstatesinthepreface,“havingfoundmyownunifyingwayoflookingatissuesasdiverseascompetitionandthetwo-partysystem,divorceandtheAmericancharacter,blackpowerandthefailureof‘unhappy’topofficialstoresignoverVietnam,Idecidedtoletmyselfgoalittle.” Previewthisbook»Whatpeoplearesaying - WriteareviewLibraryThingReviewUserReview -ben_a-LibraryThingHirshman'sanalysisoftheroleofexitandvoiceininstitutionalchangeis,Isuspect,morereferencedthanread.There'salotofnotterriblygoodeconomicshere,whichlardsupanalreadythin...ReadfullreviewUserReview-FlagasinappropriateVisithttp://www.unn.edu.ng/department/political-scienceorhttp://www.unn.edu.ng/department/economicsforsuchintriguingworks....ContentsIntroductionandDoctrinalBackground1Exit21Voice30ASpecialDifficultyinCombiningExit44HowMonopolyCanbeComforted55OnSpatialDuopolyandtheDynamics62ATheoryofLoyalty76ExitandVoiceinAmericanIdeology106TheElusiveOptimalMixofExitandVoice120AAsimplediagrammaticrepresentation129BThechoicebetweenvoiceandexit132CopyrightOthereditions-ViewallExit,Voice,andLoyalty:ResponsestoDeclineinFirms,Organizations,and...AlbertO.HirschmanLimitedpreview-1972Exit,Voice,andLoyalty:ResponsestoDeclineinFirms,Organizations,and...AlbertO.HirschmanSnippetview-1970Exit,Voice,andLoyalty:ResponsestoDeclineinFirms,Organizations,and...AlbertO.HirschmanSnippetview-1970Viewall»CommontermsandphrasesableactionactivitiesactualalternativeAmericanassumedbecomebehaviorbetterChaptercombinationcompetitionconceptconsiderableconsumercostcoursecurvecustomersdecisiondeclinedemanddesigneddeteriorationdevelopdirectiondiscontentdiscussiondropeconomiceffectiveefficiencyexampleexistenceexitandvoiceexpectedexperienceextentfactfailfigurefirmforcesfunctiongivenHencehigherimportantimprovementincreaseindifferenceindividualinfluenceinitiationinstitutionsinterestlaterleadlesslooklossloyalistbehaviorloyaltymaximizingmeansmeasuresmechanismmonopolymovenormallyonceoptionorganizationparticularlypartyperformanceplaypoliciespoliticalpossiblepresentPressprobabilityprofitsqualitydeclinerangereactionreasonrecuperationremainrequiresresultroleschoolssessionsevereinitiationshownshowssimilarsituationsocialsocietysubjectssubstitutethreattiontraditionalturnvarietyvoiceoptionReferencestothisbookNaturalisticInquiryYvonnaS.Lincoln,EgonG.GubaLimitedpreview-1985OrganizationalJusticeandHumanResourceManagementRobertG.Folger,RussellCropanzanoLimitedpreview-1998AllBookSearchresults»Abouttheauthor (1970)AlbertO.HirschmanwasProfessorofSocialScience,Emeritus,attheInstituteforAdvancedStudyinPrinceton,followingacareerofprestigiousappointments,honors,andawards.PerhapsthemostwidelyknownandadmiredofhismanybooksareExit,Voice,andLoyalty(Harvard)andThePassionsandtheInterests(Princeton). BibliographicinformationTitleExit,Voice,andLoyalty:ResponsestoDeclineinFirms,Organizations,andStatesACLSHumanitiesE-BookVolume25ofHarvardpaperback;HP25Historye-bookprojectAuthorAlbertO.HirschmanContributorAmericanCouncilofLearnedSocietiesEditionillustrated,reprintPublisherHarvardUniversityPress,1970ISBN0674276604,9780674276604Length162pagesSubjectsBusiness&Economics › Economics › GeneralBusiness&Economics/Economics/GeneralBusiness&Economics/General&nbsp&nbspExportCitationBiBTeX EndNote RefManAboutGoogleBooks-PrivacyPolicy-Terms of Service-InformationforPublishers-Reportanissue-Help-Google Home