Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States

[PDF] Exit, Voice, and Loyalty by Albert O. Hirschman | Perlego

文章推薦指數： 80 %
投票人數：10人

Start reading Exit, Voice, and Loyalty for free online and get access to an unlimited library of academic and non-fiction books on Perlego. SkiptomaincontentHideGetaccesstoover700,000titlesStartyourfreetrialtodayandexploreourendlesslibrary.StartfreetrialHomeDiscoverEconomicsEconomicTheoryExit,Voice,andLoyaltyStartfreetrialSharebookEnglishePUB(mobilefriendly)andPDFAvailableoniOS&AndroidBookdetailsTableofcontentsCitationsAboutThisBookAninnovatorincontemporarythoughtoneconomicandpoliticaldevelopmentlookshereatdeclineratherthangrowth.AlbertO.Hirschmanmakesabasicdistinctionbetweenalternativewaysofreactingtodeteriorationinbusinessfirmsand,ingeneral,todissatisfactionwithorganizations:one,"exit,"isforthemembertoquittheorganizationorforthecustomertoswitchtothecompetingproduct,andtheother,"voice,"isformembersorcustomerstoagitateandexertinfluenceforchange"fromwithin."Theefficiencyofthecompetitivemechanism,withitstotalrelianceonexit,isquestionedforcertainimportantsituations.Asexitoftenundercutsvoicewhilebeingunabletocounteractdecline,loyaltyisseeninthefunctionofretardingexitandofpermittingvoicetoplayitsproperrole.Theinterplayofthethreeconceptsturnsouttoilluminateawiderangeofeconomic,social,andpoliticalphenomena.Astheauthorstatesinthepreface,"havingfoundmyownunifyingwayoflookingatissuesasdiverseascompetitionandthetwo-partysystem,divorceandtheAmericancharacter,blackpowerandthefailureof'unhappy'topofficialstoresignoverVietnam,Idecidedtoletmyselfgoalittle."ReadMoreInformationPublisherHarvardUniversityPressYear1972ISBN9780674254497TopicEconomicsSubtopicEconomicTheoryTableofcontents

請為這篇文章評分？

延伸文章資訊