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PointCardTermsandConditions
1.Cardholders’personalinformationmaybesharedamongesliteGroup’srelatedbusinesses.
2.Ifpersonalinformationhaschangedorhasbeeninputincorrectly(e.g.cardholdersarenotreceivingeventnotifications),cardholderscanvisitthecustomerservicecountersatanyelitestore(s)orcontactcustomerservicebyphonetomakerevision.
3.Acompletelistofprivilegescanbefoundathttps://meet.eslite.com,orpleaseaskourstaffsatcustomerservicecounters.eslitereservestherighttoamendtheseprivileges.Foranyamendment,orcancellationofprivileges,eslitewillnotifycardholdersviaemail(providedcorrespondingemailaddressesareonrecord),orthroughthestores.
4.Inordertoprotecttherightsofcardholders,eslitewilltemporarilysuspendtheaccumulationofpurchaseoreslitepointsifoursystemfailstofunctioncorrectly.
5.Iffraudulentbehaviorhasbeenusedforeslitepointorpurchaseaccumulation,orifesliteguidelineshavebeenviolatedinanyway,eslitereservestherighttoimmediatelyterminateallprivileges,nullifyanybenefitsaccrued,and/orrevokesuchlegibility.Foranyunlawfulbehavior,thecorrespondingparties(i.e.cardholdersornon-cardholders)shallbearalllegalresponsibility.
6.Theserulesareonlyapplicableforeslitestore(s)locatedwithintheHongKongSpecialAdministrativeRegion.Incasesofdisputes,eslitereservestherightoffinaldecision.esliteMemberTermsandConditions
Members’personalinformationmaybesharedamongesliteGroup’srelatedbusinesses.
Ifmembercannotpresentavalidmembershipcarduponpurchase,botheslitepointaccumulationandredemptioncouldnotbeprocessed.
Invalidmembershipcards(e.g.cardsthatreportedlost,expired,ordeemedcounterfeit)willbeconsideredvoid;eslitereservestherighttorevokeanycardsdeemedvoidtopreventfurthermisuseormisunderstanding.
Ifpersonalinformationhaschangedorhasbeeninputincorrectly(e.g.membersarenotreceivingeventnotifications),memberscanvisitthecustomerservicecountersatanyeslitestore(s)orcontactcustomerservicebyemailtomakerevision.
Membereligibilityandrelatedprivileges(includingeslitepointaccumulationandpurchases)arerestrictedtothemembersandcannotbetransferredtootherparties.Iffraudulentbehaviorhasbeenusedforeslitepointorpurchaseaccumulation(e.g.duplicationorfabricationofmembershipcard),orifeslitemembershipguidelineshavebeenviolatedinanyway,eslitereservestherighttoimmediatelyterminateallmembershipprivileges,nullifyanybenefitsaccrued,and/orrevokemembershiplegibility.Foranyunlawfulbehavior,thecorrespondingparties(e.g.membersornon-members)shallbearalllegalresponsibility.
eslitepointsaresolelyvalidforredeemingcashdiscount;theycouldnotbeexchangedforcashortransferred.
Forreturnsandrefunds,eslitewilldeducttheeslitepointsoriginallyawardedwiththepurchase.
Exceptintheinstancesofreturnsorthecancellationofanorder,previouslyusedeslitepointsshallnotberefunded.
Inordertoprotecttherightsofmembers,eslitewilltemporarilysuspendtheaccumulationofpurchaseoreslitepointsifoursystemfailstofunctioncorrectly.
Membersareresponsiblefortakinggoodcareoftheircard.Incaseoflostordamage,membersshouldinformesliteimmediatelyandgotothenearesteslitecustomerservicecountersforreplacementinperson.Whenapplyingforcardreplacement,aphotoIDcardmustbeshownandHKD50administrativefeeshallbecharged.esliteshallnotbeliableforanyuseormisuseofthecardwhichwasreportedmissingorstolen.
Acompletelistofmembershipprivilegescanbefoundathttps://meet.eslite.com,orpleaseaskourstaffsatcustomerservicecounters.eslitereservestherighttoamendtheseprivileges.Foranyamendment,orcancellationofprivileges,eslitewillnotifymembersviaemail(providedcorrespondingemailaddressesareonrecord),orthroughthe stores.
Theserulesareonlyapplicableforeslitestore(s)locatedwithintheHongKongSpecialAdministrativeRegion.Incaseofdisputes,eslitereservestherightoffinaldecision.
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