Affective Events Theory (AET): Definition & Applications

The theory explains that there are both positive and negative occurrences during the workday that can affect an employee's emotions and job ... forTeachers forSchools forWorkingScholars® forCollegeCredit LogIn SignUp Menu Plans Plans Courses Courses AcademicCourses BusinessCourses EnglishCourses HistoryCourses HumanitiesCourses MathCourses PsychologyCourses ScienceCourses SocialScienceCourses SpanishCourses AllCourses CollegeandProfessionalCourses CollegeCredit TransferCredit ProfessionalDevelopment Exploreover 4,600 videocourses BrowseAllCourses AcademicCourses CollegeandProfessionalCourses ByGrade ByGrade ElementarySchoolCourses MiddleSchoolCourses HighSchoolCourses CollegeCourses TransferCreditsCourses GraduateandPost-GradCourses AdultEducationCourses TestPrep TestPrep TeacherCertification TeacherCertification CollegeCreditandGraduateTests CollegeCreditandGraduateTests Nursing Nursing RealEstate RealEstate AllTestPreparationCourses PRAXIS TExES CSET/CBEST FTCE GACE AllTeacherCertificationTestPrepCourses CLEP DSST AP GRE HESI TEAS NCLEX RealEstateLicenses RealEstateSales RealEstateBrokers RealEstateAppraisal Teach Teach TeachingResourcesandCurriculum StateStandardSkills LessonPlans TeacherCertification TeacherProfessionalDevelopment Tutoring Tutoring MathTutoring MathTutoring ScienceTutoring ScienceTutoring BusinessTutoring BusinessTutoring HumanitiesTutoring HumanitiesTutoring AlgebraTutoring CalculusTutoring GeometryTutoring Pre-calculusTutoring StatisticsTutoring TrigonometryTutoring AllMathTutoring BiologyTutoring ChemistryTutoring PhysicsTutoring AllScienceTutoring AccountingTutoring EconomicsTutoring FinanceTutoring AllBusinessTutoring HistoryTutoring LiteratureTutoring WritingTutoring AllHumanitiesTutoring SignUp AcademicCourses BusinessCourses EnglishCourses HistoryCourses HumanitiesCourses MathCourses PsychologyCourses ScienceCourses SocialScienceCourses SpanishCourses AllCourses CollegeandProfessionalCourses CollegeCredit TransferCredit ProfessionalDevelopment TeacherCertification PRAXIS TExES CSET/CBEST FTCE GACE AllTeacherCertificationTestPrepCourses CollegeReadiness CLEP DSST AP GRE Nursing HESI TEAS NCLEX RealEstate RealEstateLicenses RealEstateSales RealEstateBrokers RealEstateAppraisal MathTutoring AlgebraTutoring CalculusTutoring GeometryTutoring Pre-calculusTutoring StatisticsTutoring TrigonometryTutoring AllMathTutoring ScienceTutoring BiologyTutoring ChemistryTutoring PhysicsTutoring AllScienceTutoring BusinessTutoring AccountingTutoring EconomicsTutoring FinanceTutoring AllBusinessTutoring HumanitiesTutoring HistoryTutoring LiteratureTutoring WritingTutoring AllHumanitiesTutoring LessonTranscript Instructor: JenniferLombardo Showbio JenniferLombardoreceivedbothherundergraduatedegreeandMBAinmarketingfromRowanUniversity.ShespenttenyearsinconsumermarketingforcompaniessuchasNielsenMarketingResearch,TheDialCorporationandMattelToys.SheiscurrentlyanadjunctprofessorofmarketingatRowanUniversityandasocialmediamarketingconsultant. Affectiveeventstheorysuggestsemotionsarecentraltohowemployeeshandlebothpositiveanddnegativesituationsatwork.Explorethedefinitionandapplicationsoftheaffectiveeventstheoryincludingpositiveandnegativeexamples. Updated:08/31/2021 Createanaccount AffectiveEventsTheoryDoyouremotionsaffecthowyouperforminaworkenvironment?Accordingtotheaffectiveeventstheory(AET),emotionsarecriticallyimportanttohowemployeeshandleworkplacesituations.Themodelstatesthatthereisarelationshipbetweentheemployees'internalinfluences(suchasemotions)andtheirreactionstoincidentsthathappenduringtheirworkdaythataffecttheirperformance,jobcommitment,andlong-termjobsatisfaction.Thetheoryexplainsthattherearebothpositiveandnegativeoccurrencesduringtheworkdaythatcanaffectanemployee'semotionsandjobsatisfaction.AETisabouthowtheworkenvironmentemotionallyaffectsworkersanddoesnottakeintoaccountanyoutsideinfluences.Forexample,ifanemployee'schildissickathomethatwouldnotbepartoftheAETdefinition,sinceitisoutsideofwork.ThetheorywasdevelopedbyorganizationalpsychologistsWeissandCropanzano.Positiveornegativehappeningscanbeanythingfrombeingreprimandedforpoorworkperformancetoreceivingafreecupofcoffeeforagoodperformance.Allpartsofthejobcanaffectemotions,includingtheactualjobtasks,managementstyles,co-workers'actions,andjobpressures.Positiveandnegativesituationsatworkcreatelong-termemotionalresponsesthatcanimpactjobsatisfaction,development,andcommitment.Inordertobetterunderstandthistheoryanditsapplications,let'stakealookatonewaytheAETperformsonthejob. Anerroroccurredtryingtoloadthisvideo. Tryrefreshingthepage,orcontactcustomersupport. YoumustcCreateanaccounttocontinue watching Registertoviewthislesson Areyouastudentorateacher? Iamastudent Iamateacher CreateYourAccountToContinueWatching Asamember,you'llalsogetunlimitedaccesstoover84,000 lessonsinmath,English,science,history,andmore.Plus,getpracticetests,quizzes,andpersonalizedcoachingtohelpyou succeed. Getunlimitedaccesstoover84,000lessons. Tryitnow Itonlytakesafewminutestosetupandyoucancancelanytime. Alreadyregistered?Loginherefor access  Back Resourcescreatedbyteachersforteachers Over30,000videolessons &teachingresources‐all inoneplace. Videolessons Quizzes&Worksheets ClassroomIntegration LessonPlans IwoulddefinitelyrecommendStudy.comtomycolleagues.It’slikeateacherwavedamagicwandanddidtheworkforme.Ifeellikeit’salifeline. JenniferB. Teacher Tryitnow Back Comingupnext: EmotionalIntelligenceintheWorkplace:Definition&Meaning You'reonaroll.Keepupthegoodwork! TakeQuiz Watch NextLesson  Replay Justcheckingin.Areyoustillwatching? Yes!Keepplaying. Yournextlessonwillplayin 10seconds 0:08AffectiveEventsTheory 1:40AETApplications:… 2:43AETApplications:… 3:57LessonSummary Save Save Save Wanttowatchthisagainlater? LoginorsignuptoaddthislessontoaCustomCourse. LoginorSignup Timeline Autoplay Autoplay Speed Speed 33Kviews Video Quiz Course 33K views AETApplicationsNegativeExampleRitahasspentthelasttwentyyearsworkingherwayupthecorporateladder.ShestartedworkingforthelocalsportinggoodssupplierrightoutofcollegeandiscurrentlytheDirectorofMarketing.Shehasbeenhearingthatthecompanyisnotdoingverywellandlayoffscouldoccur.Thisiscausingherstressandworryduringherdailywork.Shehastriedtostayfocused,butheremotionalmoodisnotgettinganybetter.Overthepastweekend,sheranintoaco-workerwhowasalsolaidoffoversixmonthsago.Hepaintedahorrificimageofthejobmarket,whichfurtherpanickedRita.Shetriedtogetreassurancefromherbossaboutherjobsecurity,buthejustseemedtogivehertherunaround.Rita'squalityofworkisslipping,andsheispreoccupiedwithherjobsecurity.Shespendsmostofhertimeworryingandhasbeensickfromstressmultipletimesinthepastmonth.Thissupportstheideathatmanagersneedtounderstandtheimportanceofemotionsonjobsatisfactionandperformance.Italsoshowshownegativesituationscanbuildandcreatelargeissuesatthejob. PositiveExampleAETcanalsohaveresultsfrompositivehappeningsonthejob.Forexample,ifanemployeereachesaspecificgoalandisgivenafreelunch,theresultisthattheyarefilledwithpositiveemotions.Thesepositiveemotionscanthenbetransferredtotheirworkorinteractionwithcoworkers.AETisimportanttounderstandinanorganizationbecauseitcanhelpmanagementbetterunderstandtheiremployees.Acompanywhounderstandstheimportanceofhowemotionsarerelatedtoperformanceandjobsatisfactionwillbeabletofixanyissuesimmediately.Theaffectiveeventstheoryalsoshowsthatlittleissuesthatdevelopincompaniescanaccumulateandaffecttheemotionofemployees.Thiswillthenresultinpoorjobperformanceanddissatisfaction.Evensmallissuescancauselargeproblems.Managersneedtoaddresseventhemostminorissueimmediatelysothattheydonotaffecttheiremployees'emotions.However,littlepositiveoccurrencescanalsodramaticallyaffectthemoodsofemployees.Smallrewards,treats,andcomplimentscancausepositiveemotionsthatcanbuildintojobsatisfactionandexcellentperformance.LessonSummaryTheaffectiveeventstheory(AET)focusesonhowemotionscanaffectworkers'jobsatisfactionandperformance.Italsoexplainshowevensmallnegativeorpositivehappeningscanquicklyaccumulateandcauseresults.Negativehasslescancauseworkerstoquit,whilepositiveupliftscanresultinemployeesbeingmotivatedandexcellentperformers.It'simportantformanagerstomonitorandrespondtoanynegativeoccurrencessothattheydonotaccumulateandcauselargeproblemstodevelop.Managersalsoneedtoprovidesmall,positiveupliftstoemployeestocreatehappyemotionsandkeepthemmotivated.LearningOutcomesWhenyouhavefinishedthislesson,youshouldbeableto: Provideinformationabouttheaffectiveeventstheory Understandthatevensmallpositiveornegativeeventscanaffectworkerperformance CiteexamplesofAETapplications TounlockthislessonyoumustbeaStudy.comMember. Createyouraccount Registertoviewthislesson Areyouastudentorateacher? Iamastudent Iamateacher UnlockYourEducation Seeforyourselfwhy30millionpeopleuseStudy.com BecomeaStudy.commemberandstartlearningnow. BecomeaMember Alreadyamember?LogIn  Back Resourcescreatedbyteachersforteachers Over30,000videolessons &teachingresources‐all inoneplace. Videolessons Quizzes&Worksheets ClassroomIntegration LessonPlans IwoulddefinitelyrecommendStudy.comtomycolleagues.It’slikeateacherwavedamagicwandanddidtheworkforme.Ifeellikeit’salifeline. JenniferB. Teacher Tryitnow Back Createanaccount AffectiveEventsTheory(AET):Definition&Applications Starttoday.Tryitnow OrganizationalBehavior:HelpandReview 30chapters| 303lessons |1 flashcardset {{courseNav.course.topics.length}}chapters| {{courseNav.course.mDynamicIntFields.lessonCount}}lessons |{{course.flashcardSetCount}} flashcardset{{course.flashcardSetCoun>1?'s':''}} Ch1. TheEvolutionofOrganizational... Goto TheEvolutionofOrganizationalBehavior:HelpandReview Ch2. ManagementandOrganizationalBehavior:... Goto ManagementandOrganizationalBehavior:HelpandReview Ch3. FoundationsofIndividualBehavior:... Goto FoundationsofIndividualBehavior:HelpandReview Ch4. PersonalityandBehaviorin... Goto PersonalityandBehaviorinOrganizations:HelpandReview Ch5. EmotionsandMoodsintheWorkplace:... Goto EmotionsandMoodsintheWorkplace:HelpandReview Ch6. Emotions&MoodsinOrganizations EmotionsintheWorkplace:Purpose&Functions 5:05 FeltEmotionsvs.DisplayedEmotions:Definitions&GenderDifferences 5:24 EmotionalLaborandDissonanceintheWorkplace:Definition&EffectonEmployees 5:02 AffectiveEventsTheory(AET):Definition&Applications 4:40 6:28 NextLesson EmotionalIntelligenceintheWorkplace:Definition&Meaning Goto Emotions&MoodsinOrganizations Ch7. AttitudesandValuesintheWorkplace:... Goto AttitudesandValuesintheWorkplace:HelpandReview Ch8. EthicsintheWorkplace:Helpand... Goto EthicsintheWorkplace:HelpandReview Ch9. PerceptionandAttribution:Helpand... Goto PerceptionandAttribution:HelpandReview Ch10. LearningintheWorkplace:Helpand... Goto LearningintheWorkplace:HelpandReview Ch11. EmployeeMotivation:Helpand... Goto EmployeeMotivation:HelpandReview Ch12. IndividualDecisionMakingin... Goto IndividualDecisionMakinginOrganizations:HelpandReview Ch13. WorkforceDiversity:Helpand... Goto WorkforceDiversity:HelpandReview Ch14. OrganizationalCommunicationin... Goto OrganizationalCommunicationinBusiness:HelpandReview Ch15. GroupsandWorkTeams:Helpand... Goto GroupsandWorkTeams:HelpandReview Ch16. GroupDecisionMaking:Helpand... Goto GroupDecisionMaking:HelpandReview Ch17. ConflictintheWorkplace:Helpand... Goto ConflictintheWorkplace:HelpandReview Ch18. LeadershipinOrganizationalBehavior:... Goto LeadershipinOrganizationalBehavior:HelpandReview Ch19. LeadershipTheoryinOrganizational... Goto LeadershipTheoryinOrganizationalBehavior:HelpandReview Ch20. LeadershipStylesinOrganizational... Goto LeadershipStylesinOrganizationalBehavior:HelpandReview Ch21. OrganizationalStructureandDesign:... Goto OrganizationalStructureandDesign:HelpandReview Ch22. JobDesign:HelpandReview Goto JobDesign:HelpandReview Ch23. OrganizationalCulture:Helpand... Goto OrganizationalCulture:HelpandReview Ch24. OrganizationalChangeand... Goto OrganizationalChangeandOrganizationalBehavior:HelpandReview Ch25. ManagingWorkplaceStress:Helpand... Goto ManagingWorkplaceStress:HelpandReview Ch26. CareerManagement:Helpand... Goto CareerManagement:HelpandReview Ch27. TheoriesofLeadership Goto TheoriesofLeadership Ch28. LeadershipStyles Goto LeadershipStyles Ch29. IndividualBehaviorin... Goto IndividualBehaviorinOrganizations Ch30. GlobalImplicationsofOrganizational... Goto GlobalImplicationsofOrganizationalBehavior:HelpandReview AffectiveEventsTheory(AET):Definition&ApplicationsRelatedStudyMaterials RecommendedLessonsandCoursesforYou RelatedLessons RelatedCourses RelatedLessons Emotions&Moods|Types,Lists&Examples EmployeeInvolvementProgramsOverview|BenefitsofEmployeeInvolvement EmotionalLabor&DissonanceintheWorkplace|Overview&Examples HowTeamsDifferinaGlobalSetting EmotionsintheWorkplace:Purpose&Functions FeltEmotionsvs.DisplayedEmotions:Definitions&GenderDifferences MajorJobAttitudes:Satisfaction,Commitment,Engagement&More DeviantWorkplaceBehavior:NegativeEffectsonanOrganization UnderstandingBehavior:SystematicStudy,Evidence-basedManagement&Intuition FactorsthatInfluencePerceptionintheWorkplace HowCognitiveDissonanceAffectsWorkplaceBehaviors DiversityintheWorkplace|Overview,Types,&Importance GenerationalValuesintheWorkplace:DifferencesandDominantValues WorkplaceSpiritualityandOrganizationalCulture DependencyasaSourceofPower JobRedesign:Definition,Theory&Approaches CommonBiasesandJudgmentErrorsinDecisionMaking WhatisJobSatisfaction:Definition,CausesandFactors Pros&ConsofAlternativeWorkArrangements:HomeOffice,VirtualTeamsandTelecommuting IncomeStatementConcept&Format|WhatisanIncomeStatement? RelatedCourses Business314:EmploymentLaw APMacroeconomics:ExamPrep PraxisBusinessEducation:ContentKnowledge(5101)Prep CSETBusinessSubtestI(175):Practice&StudyGuide CSETBusinessSubtestII(176):Practice&StudyGuide CSETBusinessSubtestIII(177):Practice&StudyGuide Business110:BusinessMath CLEPPrinciplesofManagement:StudyGuide&TestPrep IntroductiontoManagement:HelpandReview IntroductiontoBusiness:HomeworkHelpResource BusinessLaw:HelpandReview BusinessLaw:TutoringSolution PrinciplesofManagementTextbook PublicSpeakingSyllabusResource&LessonPlans UExcelQuantitativeAnalysis:StudyGuide&TestPrep CSETBusinessTest:PracticeandStudyGuide UExcelPrinciplesofManagement:StudyGuide&TestPrep OrganizationalBehaviorSyllabusResource&LessonPlans MacroeconomicsSyllabusResource&LessonPlans FTCEMarketing6-12(057)Prep RelatedTopics BrowsebyCourses PrinciplesofMarketingSyllabusResource&LessonPlans HumanResourceManagementSyllabusResource&LessonPlans UExcelHumanResourceManagement:StudyGuide&TestPrep BusinessLawSyllabusResource&LessonPlans IntroductiontoPublicSpeaking:CertificateProgram DSSTPrinciplesofPublicSpeaking:StudyGuide&TestPrep InformationSystemsandComputerApplications:CertificateProgram Business100:IntrotoBusiness APMacroeconomics:HomeschoolCurriculum BusinessMath:HelpandReview BusinessEthicsSyllabusResource&LessonPlans OrganizationalBehaviorSyllabusResource&LessonPlans QuantitativeAnalysis:TutoringSolution FTCEMarketing6-12(057)Prep DSSTOrganizationalBehavior:StudyGuide&TestPrep BrowsebyLessons WhatisanEquity-IndexedAnnuity? WhatisaEurobond? LiquidatingDividend:Definition&Example WhatisMarketManipulation? BookValuevs.MarketValue WhatisMomentumInvesting? WhatisValueInvesting? WhatisGrowthInvesting? WhatisaPassiveInvestment?-Definition&Strategies PortfolioTurnover:Definition&Calculation SovereignDefault:Definition&Consequences Closed-EndFund(CEF)vs.Exchange-TradedFund(ETF) TimePeriodAssumptioninAccounting:Definition&Examples WhatistheFullDisclosurePrincipleinAccounting?-Definition&Application TheoryofConstraintsAccounting:Definition&Examples Createanaccounttostartthiscoursetoday Usedbyover30millionstudentsworldwide Createanaccount Likethislesson Share Exploreourlibraryofover84,000 lessons Search Browse Browsebysubject CollegeCourses Business English ForeignLanguage History Humanities Math Science SocialScience SeeAllCollegeCourses HighSchoolCourses AP CommonCore GED HighSchool SeeAllHighSchoolCourses OtherCourses College&CareerGuidanceCourses CollegePlacementExams EntranceExams GeneralTestPrep K-8Courses SkillsCourses TeacherCertificationExams SeeAllOtherCourses Upgradetoenroll × Enrollinginacourseletsyouearnprogressbypassingquizzesandexams. Trackcourseprogress Takequizzesandexams Earncertificatesofcompletion Youwillalsobeableto: CreateaGoal Createcustomcourses Getyourquestionsanswered UpgradetoPremiumtoaddallthesefeaturestoyouraccount! UpgradeNow UpgradetoPremiumtoaddallthesefeaturestoyouraccount! ×