Information for people fleeing the war in Ukraine

If you have Ukrainian nationality and a biometric passport, you can enter the EU by presenting your passport at the border. In all the other cases, ... Skiptomaincontent Youarehere: Home Strategy Priorities2019-2024 AstrongerEuropeintheworld EUsolidaritywithUkraine EUassistancetoUkraine InformationforpeoplefleeingthewarinUkraine InformationforpeoplefleeingthewarinUkraine PageContents Preparingtoleave YourrightsintheEU OnwardtravelintheEU Informationaboutnationalauthoritiesandfreetraveloptions Documents Relatedlinks IfyouarefleeingthewarinUkraineandcomingtotheEuropeanUnion,youwillfindkeyinformationaboutyourrightswithregardtocrossingtheborderintoanEUcountry,eligibilityfortemporaryprotectionandapplyingforinternationalprotection,aswellastherightsoftravelinsidetheEuropeanUnion. Thisinformationisalsoavailablein: Ukrainian|українськаRussian|русский Preparingtoleave Preparingtoleave YourrightsintheEU YourrightsintheEU TravelinsidetheEU TravelinsidetheEU   Protectionforchildren Protectionforchildren Education Education Healthcare Healthcare   Accesstojobs Accesstojobs Accesstoaccommodationandhousing Accesstoaccommodationandhousing StaysafewhiletravellingintheEU StaysafewhiletravellingintheEU   Preparingtoleave Ifpossible,pleasetakevalidtraveldocumentswithyouwhenleaving.However,thelackoftraveldocumentsormedicaldocuments(certificateofvaccination,COVID-19test)shouldnotbeanobstacletoenteringtheEU. AllEUcountriesborderingUkraineareallowingentrytoallpeoplefleeingthewarinUkraineonhumanitariangroundsregardlessofwhetherornotyouhaveabiometricpassport.Thisappliesalsotochildren.IfyouhaveUkrainiannationalityandabiometricpassport,youcanentertheEUbypresentingyourpassportattheborder.Inalltheothercases,EUcountireswilladmityouonhumanitariangrounds. HowcanIprovemynationality? HereisanindicativelistofdocumentsyoucanusetoproveUkrainiannationalityeveniftheirperiodofvalidityhasexpired: passportsofanykind(nationalpassports,diplomaticpassports,servicepassports,collectivepassportsandsurrogatepassportsincludingchildren’spassports) nationalidentitycards(includingtemporaryandprovisional) militaryservicebooksandmilitaryservicecards seaman’sregistrationbooks,skippers’servicecardsandseaman’spassports citizenshipcertificates otherofficialdocumentsthatmentionorindicatecitizenship IfyouhaveanothernationalityandaresubjecttothevisarequirementforenteringtheEU,youshouldpresentyourshort-stayvisaifyouhaveone.Ifyoudonothaveashort-stayvisa,EUcountriesshouldstillallowyoutoenter,withaviewtofacilitatingyourrepatriationtothecountryoforigin. WillIbesubjecttoborderchecks? InviewofthecurrentsituationinUkraine,EUcountriesmaycarryoutborderchecksattheirbordersbutalsoatadifferent,safelocationawayfromtheborder.Thecheckscanbecarriedoutduringorafteryourtransporttothatsafelocation.Youmayberequiredtoremainavailabletotheauthoritiesinthatsafelocationwhilethesechecksarecarriedout. Whataremyrightsandobligations? Irrespectiveofyournationality,youareentitledtoimmediateassistanceandimmediateinformationaboutyourrights.Thisincludestemporaryshelterandthefulfilmentofyourbasicneedssuchasfoodandmedicine.FulfilmentofadditionalrightsdependsonthestatusyoureceiveintheEUandmaythereforediffer. PoliceandotheradministrativechecksarepossibleatanymomentincludingwithintheterritoriesofMemberStatesforsecurityandmigrationpurposes.Itisimportanttocooperateandprovidetherequireddocumentsandinformationtopolice,borderguardsorothercompetentauthorities.Incertaincircumstances,youmayberequiredtoremainavailabletotheauthoritiesduringthesechecksindesignatedfacilities. Forchildrenwhoarecrossingtheexternalbordersalone,i.e.withoutbeingaccompaniedorexpectedbyparentsorotheradultsresponsibleforthem,andnotaccompaniedorexpectedbyknownadults,youshouldinformtheauthoritiesandtheywillreferyoutochildprotectionservices. YourrightsintheEU OnceyouhavecrossedintotheEUyouhaveanumberofoptionsdependingonyourpersonalcircumstances.Theauthoritieswillinformyouaccordinglyaboutyourrights. 1.Youcanbegrantedtemporaryprotection IfyouwerepermanentlyresidinginUkraine,andyouleftthecountrytoescapewarfrom24February2022onwards,youmaybeentitledtotemporaryprotectioninanyEUcountry.Temporaryprotectionwilllastforatleastoneyear,thismaybeextendeddependingonthesituationinUkraine.RightsundertheTemporaryProtectionDirectiveincludearesidencepermit,accesstothelabourmarketandhousing,medicalassistance,andaccesstoeducationforchildren. AnyoneresidinglegallyintheEUalsohasarighttoopenabasicbankaccount. Youwillalsohavetherighttoopena basicbankaccount. Whoiseligiblefortemporaryprotection? UkrainiannationalsresidinginUkrainebefore24February2022,aswellastheirfamilymembers,displacedonorafter24February2022. StatelesspersonsandnationalsofotherthirdcountrieswhobenefitedfrominternationalprotectionorequivalentprotectioninUkrainebefore24February2022,aswellastheirfamilymembers,andhavebeendisplacedfromUkraineonorafter24February2022. Non-UkrainiannationalsofthirdcountriesandstatelesspersonswhocanprovethattheywerelegallyresidinginUkrainebefore24February2022onthebasisofavalidpermanentresidencepermitissuedinaccordancewithUkrainianlaw,andwhocannotreturninsafeanddurableconditionstotheircountryoforiginareeligibleforeitherEUtemporaryprotectionoradequatenationalprotection,dependingontheEUcountrytheyarein. Whoisinprinciplenoteligiblefortemporaryprotection? Ukrainiannationals,residinginUkrainewhohavebeendisplacedfromUkrainebefore24February2022orwhofoundthemselvesoutsideUkrainebeforethatdate(duetowork,study,holidays,familyormedicalvisitsorotherreasons). Statelesspersonsornationalsofthirdcountries,whowerebenefitinginUkrainefrominternationalprotectionstatusorequivalentprotectionbefore24February2022andwhohavebeendisplacedfromUkrainebefore24February2022orwhofoundthemselvesoutsideUkraine(duetowork,study,holidays,familyormedicalvisitsorotherreasons). StatelesspersonsandnationalsofthirdcountriesotherthanUkraine,whowerelegallyresidinginUkrainebefore24February2022onthebasisofavalidpermanentresidencepermit,butwhoareabletoreturnsafelytotheircountryoforigin.However,eveninthesecasestheauthoritiesmaydecidetograntyoutemporaryprotection.Alternatively,youmayapplyforinternationalprotection. StatelesspersonsandnationalsofthirdcountriesresidinglegallyinUkraineonashort-termbasisbefore24February2022,suchasstudentsandworkers. Youareadvisedtocontactthelocalrepresentativesofyourcountryoforiginornationalauthoritiesofthecountryhostingyouwhowillguideyouthroughtheprocessforyoursaferepatriation. IwaslegallystayingorresidingintheEUbefore24February2022andcannotgobacktoUkraine.WillIbegiventemporaryprotection? EUcountriesmaydecidetoextendtemporaryprotectiontothosepersonswholeftUkrainebefore24February2022astensionsincreasedorwhofoundthemselvesintheterritoryoftheEU(forexample,onholidaysorforworkreasons)beforethatdateandwho,asaresultofthearmedconflict,cannotgobacktoUkraine.Formoreinformationpleasecontactthelocalauthoritiesofthecountrywhereyouarecurrentlystaying.Equally,iftheEUcountryinquestionisnotapplyingthisdiscretiontograntyoutemporaryprotectionstatus,youmayalwaysdecidetoapplyforinternationalprotection. WhatifIfalloutsidethescopeoftemporaryprotection? YouwillstillbegrantedaccesstotheEU.Dependingonyourcircumstances,youcanapplyforinternationalprotectionoralegalmigrationstatus.Theauthoritiesmayalsodecidetogiveyoutemporaryprotection.Inprinciple,ifyouaresafeinyourcountryoforiginandabletoreturn,youcanreceiveassistancetoberepatriatedtoyourcountryoforigin.Pleasecontactnationalauthoritiesofthecountrywhereyouarestayingdirectly.YoucanalsoconsulttheEUImmigrationPortalformorepracticalinformationandlinkstowebsitesofrelevantnationalauthorities. Istemporaryprotection"automatic",ordoIneedtorequestit? Therighttotemporaryprotectionis“immediate”–meaningthat,whenapersonwantstoenjoyit,alls/heneedstodoistofollowtheinstructionsofthenationalauthoritiesandtodemonstratetothemthenationality,internationalprotectionstatusorequivalentprotectionstatus,residenceinUkraineorfamilylinkasappropriate,whichgivetherighttotemporaryprotection. ThenationalauthoritiesoftheEUcountrywhereyouarepresentshouldinformyouofyourrighttoreceivetemporaryprotection.Youshouldtheninformthemifyouwanttobenefitfromtemporaryprotection,andfollowtheirguidance. Youcanconsultthemapbelowforinformationonnationalauthoritiesresponsible.Thisprocesswillincludetheregistrationofyourdataandconfirmationthattemporaryprotectionapplies,andthatnoneoftheexclusionclausesareapplicableinyoursituation. Howlongwilltemporaryprotectionlast? Until4March2023.Ifthereasonsforgrantingtemporaryprotectionpersist,yourtemporaryprotectionwillbeautomaticallyextendedforaperiodof6monthstwice,thatisuntil4March2024.Ifthereasonsfortemporaryprotectionpersistbeyondthisdate,theCommissionmayproposetotheCounciltoextendthetemporaryprotectionbyuptoanotheryear(thatis4March2025). WhichrightsamIentitledtoundertemporaryprotection? residencyrights accesstohousing socialwelfareassistance medicalcare,includingmentalhealthcareandpsychologicalsupportforchildren legalguardianshipandsafeplacementforunaccompaniedchildrenandteenagers accesstoeducationand/orvocationaltrainingforchildrenandteenagers accesstothelabourmarket(subjecttoEUcountries’labourmarketpolicies) accesstobankingservices,forinstanceopeningabasicbankaccount righttomovetoanotherEUcountry,beforetheissuanceofaresidencepermit righttomovefreelyinEUcountries(otherthantheEUcountryofresidence)for90dayswithina180-dayperiodafteraresidencepermitinthehostEUcountryisissued YoushouldalsobeawarethatsomeEUcountriesofferwiderrightsthanthoselistedabove(e.g.freeaccesstouniversityeducation,etc.) IstemporaryprotectiononlyvalidinoneEUcountry? Yes.OnceyoureceivetemporaryprotectionfromanEUcountry,therightsderivedfromtemporaryprotectionarevalidonlyintheEUcountrythatgrantedyoutheresidencepermit.However,youstillhavetherighttotraveltoothercountrieswithintheEUfor90dayswithina180-dayperiod.Seethebelowheading“OnwardtravelintheEU”. YoumayalsodecidethatyouwanttobenefitfromyourrightsinadifferentEUcountryfromtheonewhereyouarecurrentlyresiding.IfyouchangeyourresidenceandmovetoanotherEUcountry,theresidencepermitinthefirstEUcountrywillexpireandyourrightstherewillcometoanend.ThenewhostEUcountryshouldgiveyoutemporaryprotectionandissueanewresidencepermit.ItisimportantthatyouinformtheauthoritiesofthefirstEUcountrythatyouintendtomovetoanotherMemberState. WherecanIapplyfortemporaryprotection? InallEUMemberStatesaswellasinSwitzerland,Norway,LiechtensteinandIceland. Doestemporaryprotectionpreventmefromapplyingforasylum? No.Therighttotemporaryprotectionisinadditiontotherighttoapplyforinternationalprotection. DoIneedtorequestaresidencepermitfortemporaryprotectionbeforeIcanapplyforinternationalprotection?IsthereaspecificorderIneedtofollowincaseIwanttoapplyforasylum? Peopleeligiblefortemporaryprotectionare,asaprinciple,abletolodgeanapplicationforasylumatanytime.However,youshouldbeawarethatthepurposeofbeinggrantedtemporaryprotectionistoreducetheneedforyoutoapplyimmediatelyforinternationalprotection,asyouwillreceivearesidencepermitaswellastheassociatedrights.Moreover,theadministrativeformalitiesfortemporaryprotectionarereducedtominimumduetotheurgencyofthesituation.Incomparison,youshouldexpecttheprocedureforexaminationofanapplicationforinternationalprotectiontobemorecomplexduetocurrentcircumstances-itcontainsmorestepsandthereforetakesmoretimetofinish. Where,aftertheexaminationofanapplicationforinternationalprotection,asylumisnotgrantedtoapersonalsoeligiblefortemporaryprotection,thepersoncontinuestobenefitfromtemporaryprotectionuntilitcomestoanend.Therighttotemporaryprotectionisinadditiontotherighttoapplyforinternationalprotection. IfIbenefitfromtemporaryprotection,isitcertainthatIwillalsoreceiverefugeeorsubsidiaryprotectionstatuslater? No,theinternationalprotectionstatusdeterminationisindependentofthetemporaryprotection.ItfollowsadifferentprocedureinfrontofthecompetentnationalauthoritiesintheEUcountryandtheoutcomeisdeterminedonthebasisofyourindividual,personalsituation. Seealso:Practicalguide:Qualificationforinternationalprotection Iamregisteredfortemporaryprotection,butIwanttogobacktoUkraineshortly.WillIlosemyrightsintheEU? IfyouneedtogobacktoUkraineforreasonsforashorttimeforinstanceforfamilyvisits,tocollectpapersortorescuefamilymembers,youdon’tloseyourtemporaryprotectionstatus.AnyshortvisittoUkraineshouldnotbeconsideredbyEUcountriesasadecisiontoreturnvoluntarilybeforethetemporaryprotectionends. ThismeansthatashorttripbacktoUkraineshouldn’tleadtotherevocationoftheresidencepermitandlossofrightsattachedtothestatus. IhavenowtemporaryprotectioninEUandIwanttomovebacktoUkraine.WhathappenstomyrightsintheEU?WillIbeabletocomebacktotheEUandbenefitfromtemporaryprotection? IncaseofavoluntaryreturntoUkraine,meaningyoutravelbacktoUkraineandyouplantostaythere,youarenolongerentitledtotemporaryprotectionintheEU.Inpractice,thismeansthatEuropeanUnioncountriesrevoketheresidencepermitissuedandstopensuringtherightsattachedtotemporaryprotection. IfafterawhileyouwanttocomebacktotheEUbeforetheendoftheemergencysituation,youwouldagain,beentitledtotemporaryprotection.EuropeanUnioncountriesshallgiveyoufavourableconsiderationtocomebacktotheEU,basedonthecircumstancesinUkraine. However,ifyoudecidetogobacktotheEUcountrywhereyouinitiallyenjoyedtemporaryprotection,thatEUcountryisnotobligedtoacceptyourreturntoitsownterritory.Incasethatcountryrefusestoacceptyourreturntoitsterritory,youshouldbeabletoenjoytemporaryprotectioninanotherEUcountryofyourchoicewhereyoutraveltowhenreturningtotheEU. IamregisteredfortemporaryprotectioninoneEUcountry,butIwanttomovetoanotherbecauseIreceivedajoboffer.ThecountrywhereIwanttomoverefusestoregistermefortemporaryprotection,becauseIamalreadyregisteredsomewhereelse.WhatshallIdo? YouarefreetochoosetheEUcountryinwhichyouwanttoenjoytemporaryprotection,howeveritisessentialtoknowthatyoucanbenefitfromtemporaryprotectionONLYinoneEUMemberStateatatime.Therefore,ifyouareregisteredinoneEUcountryandyoumovetoanother,thecountrywhereyoumovetohastoprovideyouwithalltherightsforeseenundertemporaryprotectionstatus,includingregisteringyouandprovidingyouwitharesidencepermit.Inparallel,theresidencepermitissuedinthefirstEUcountryandtheensuingrightsmustbewithdrawninthefirstcountry. IfyoudecidetomovefromoneEUMemberStatetoanother,youshouldinformtheauthoritiesofthecountryinwhichyouarenowregisteredandareenjoyingtemporaryprotectionofyourdecision.TherightsconnectedtotemporaryprotectionarethesameineveryEUcountryboundbytheDirective. 2.YoucanapplyforinternationalprotectionintheEU Beneficiariesoftemporaryprotectionhavetherighttomakeanapplicationforinternationalprotection(asylum)atanytime. Ifyouchoosetodoso,yourtemporaryprotectionmaybesuspendedwhileyouhavethestatusandrightsofanasylumapplicant.IfattheendoftheexaminationyourasylumapplicationisrejectedandthecurrenttemporaryprotectionisstillinplaceintheEU,yourtemporaryprotectionstatuswillrevive. YoushouldinformyourselfaboutwhichpracticestheMemberStateappliesinordertodecidewhethertoaskforinternationalprotectioninadditiontoaresidencepermitshowingyourtemporaryprotectionstatus. HowdoIapplyforinternationalprotection? InformnationalauthoritiesintheMemberStatewhereyouarepresentthatyouneedinternationalprotectionandfollowtheirguidance.Informationfrominteriorministriesisavailableinthemaponthispage.Seealso:Practicalguideonregistration Whatisthedifferencebetweentemporaryprotectionandasylumstatus? TemporaryProtectionisdesignedtoprovideimmediateprotectiontodisplacedpersons,includingthosewhohavefledareasofarmedconflict.Whiletemporaryprotectioniswithoutprejudicetotherighttoapplyforinternationalprotection,itmayreducetheneedtoapplyimmediatelyforinternationalprotectionasyouwillreceivearesidencepermitaswellasassociatedrights.ThemaximumdurationoftemporaryprotectionisdefinedbyEUlaw. Asylumisanindividualright,grantedfollowingaspecificadministrativeandlegalprocessthatwilldeterminewhetheryouhaveawell-foundedfearofbeingpersecutedforreasonsofrace,religion,nationality,membershipofaparticularsocialgroup,orpoliticalopinion.Oncegranted,asylumcanbewithdrawnwhenevernewelementsorfindingsariseindicatingthattherearereasonstoreconsideritsvalidity. YoushouldenquirewiththenationalauthoritiesoftheEUcountrywhereyouarepresentformoredetailsregardingthespecificrights,suchasaccesstomedicalcare,housingandthelabourmarket,educationforchildrenanddetention,undereachprotectionregime.Forgeneralinformationaboutfundamentalrightsduringtheasylumprocedure,pleaseseehere. Apartfromthetemporaryprotectionorinternationalprotection,arethereanyotherlegaloptionthatIcanapplyfor? YoumightbeentitledtoaresidencepermitasafamilymemberofanEUcitizenorsomeonealreadylegallyresidingintheEU,orasastudent,researcher,traineeorworker.Formoreinformationaboutyouroptionsyoushouldcontactthecompetentauthoritiesinthecountrywhereyouarecurrentlystaying.YoucanalsoconsulttheEUImmigrationPortalformorepracticalinformationandlinkstowebsitesofrelevantnationalauthorities. 3.Youcanrequestrepatriationassistance Irrespectiveofyournationalityandrighttointernationalprotection,ifyouwerelivinginUkraineandhavefledthewar,youshouldbeabletocrosstheEUborder.Ifitissafetoreturntoyourhomecountry,youshouldcontactrelevantauthoritiesororganisationstohelpyouget back. Forrepatriationassistance,youshouldcontacttheembassy/consulateofyourcountryoforiginintheEUcountrywhereyouarecurrentlystaying.Thenationalauthoritiesinthiscountrycanalsohelpyoutocontactyourembassy/consulateincaseyouencounterproblemsandmayofferassistanceforyourrepatriation. OnwardtravelintheEU Inmostcases,ifyouhavefledthewarinUkraineyouwillbeabletotraveltootherEUcountries.ForUkrainianswithabiometricpassportthisrightcomesfromthevisafreeregimeinplacebetweentheEUandUkraine.Ifyoucomefromathirdcountry,youneedtocheckwhetheryourcountryoforiginisonthelistofthirdcountrieswhosenationalsareexemptfromtherequirementtohaveavisa. AftercrossingtheEUborderforthefirsttime,canIcontinuetotraveltootherEU/Schengencountries,ordoIneedtostay? Ukrainiannationalsholdingabiometricpassport,asvisa-freetravelers,havetherighttomovefreelywithintheEUafterbeingadmittedintotheterritoryfor90days.Onthisbasis,youareabletochoosetheEUcountryinwhichyouwanttoenjoytherightsattachedtotemporaryprotectionandtojoinyourfamilyandfriendsintheEUcountrywheretheyarepresent. Ifyouareentitledtotemporaryprotectionbutholdanon-biometricpassport,authoritiesattheborderoftheEUcountryoffirstentryshouldissueashort-stayvisavalidfor15dayswhenenteringtheSchengenarea.ThiswillallowtravellingtotheEUcountryofdestinationtoenjoytherightsattachedtotemporaryprotection. Ifyouareentitledtotemporaryprotectionbutdonotholdatraveldocument,itwillbeuptotheauthoritiesattheborderoftheEUcountryoffirstentrytoallowyoucontinuingyourjourneyifneeded,e.g.byissuingatraveldocumentandavisaorbyusingtransferformsrelatingtotemporaryprotectionlegislation. IfyoucrossedtheEUborderforthefirsttimethroughacountrythatisnotpartoftheEUareawithoutinternalbordercontrol(Romania,Bulgaria,Croatia,CyprusandIreland)yourdocumentswill,asageneralrule,becheckedagainatthebordercrossingpointofthenextSchengencountry.Pleaseseealsotheexplanationsaboveabouttheregistrationofunaccompaniedorseparatedchildren. Freeonwardtransitwithnumeroustransportcompanies Sincethebeginningofthewar,anumberofEuropeantransportcompanieshavebeenofferingfreetransportforpeoplefleeingUkraine.Thisincludesrail,bus,ferryandairtravel.Alistofthenumerouscarriersinvolvedisavailableinthetableandthemapbelow. IenteredtheEUthroughRomaniaorBulgaria.WhathappensifIwanttocontinuemyjourneytoacountrythatispartoftheareawithoutinternalbordercontrol? Youcandoso,butyourdocumentswillbecheckedagainattheborderofthefirstEUcountrythatformspartoftheSchengenarea.Thiswillbethecase,forexample,ifyouarecrossingtheborderbetweenHungaryandRomania. CanImovebetweencountriesthatarepartoftheSchengenareawithoutinternalbordercontrol? Yes.Onceyouenteracountrythatispartofthisarea,youcanmove,inprinciplewithoutborderchecks,toothercountriesthatarepartoftheSchengenarea.However,youcanonlydosofor90dayswithina180daysperiod. NotethatIceland,Norway,SwitzerlandandLiechtensteinarenotEUcountries,buttheyareSchengencountries.YoucantraveltothosecountriesonceyouhaveenteredtheSchengenarea,butyourrightsrelatedtointernationalortemporaryprotectionmaydifferfromthoseyouhaveinEUcountries. WhileDenmarkisanEUandaSchengencountry,itdoesnottakepartinthetemporaryprotectionschemeanddoesnotapplytheEUrulesonasylum.Therefore,yourrightsrelatedtointernationalortemporaryprotectioninDenmarkmaydifferfromthoseyouhaveinotherEUcountries. My90daysvisafreetravelintheEUexpiressoonandIregisteredfortemporaryprotection,however,Ididnotyetreceivemyresidencepermit.WhatcanIdointhiscase,ifIneedtogobacktoUkraineorifIneedtotraveltoanotherEUcountry? AccordingtoEUrules,youshouldreceivearesidencepermitandyoucanusethattotravelforupto90dayswithin180daystootherSchengencountries.Withthesamepermit,youcanleavetheEUtoanotherthirdcountry–forexampleUkraine-andre-entertheEUagain. Ifyouhavenotyetreceivedyourresidencepermit,youmayreceivenationalpapersorpermits.ThisisdifferentfromoneEUcountrytoanother.Certainpapersorpermits-thoselistedinAnnex22totheSchengenHandbook-allowyoutotravelasifyouwouldhavearesidencepermit.However,thisisnotthecaseforallnationalpapers/documentissuedbySchengencountries.Pleasecheckwiththenationalauthoritiesofthecountrywhereyouareregisteredfortemporaryprotectionifthepapersyoureceiveallowyoutotravel. Ifthisisnotthecase,butyouneedtotraveltoUkraineandcomeback,theonlyviablesolutionwouldbeforyou,whenyoucomebacktotheEU,toenterdirectly-byland,airorsea-totheEUcountrywhereyouareregisteredfortemporaryprotection. IfyouneedtotraveltoanotherSchengencountryyoucandosoforupto90dayswithin180dayswithyourresidencepermitoranationalpaper/documentwhichislistedinAnnex22(andthereforehasthesameeffectasaresidencepermit).Ifyoudon´thavesuchdocumentyouareadvisednottotravelforthetimebeingtootherSchengencountries,sinceyourstaytheremightbeconsideredillegal. !!Attention!!ResidencepermitsissuedbyRomania,Bulgaria,Croatia,CyprusandIrelanddon´thaveSchengenwideeffectanddon´tgiveyoutherighttotraveltootherSchengenStates.ResidencepermitsissuedbyStatesthatareintheSchengenareawithoutinternalbordercontrolsare,however,recognizedbyRomania,Bulgaria,CroatiaandCyprusandgivearighttotraveltothesecountries. Canborderguards,policeorotherrelevantauthoritiesstillaskformyidentificationdocuments,eventhoughIaminaSchengencountry? Yes.Policeandotheradministrativechecksarealwayspossibleincludingwithintheterritoryandatinternalbordersforsecurityandmigrationpurposes.Itisimportanttocooperateandprovidetherequireddocumentsandinformationtopoliceorborderguards.Incertaincircumstancesyoumayberequiredtoremainavailabletotheauthoritiesduringthesechecksindesignatedfacilities. ArethereanytravelrestrictionsrelatedtotheCOVID-19pandemic? PleaseconsultRe-openEUforinformationontravelandhealthmeasuresinEUandSchengenAssociatedcountries(Iceland,Liechtenstein,Norway,Switzerland)duringtheCOVID-19pandemic. IsmyUkrainiandrivinglicensevalidintheEU? Asof27July2022,newtemporaryEUrulesensurethatpeoplefleeingUkrainecancontinuetousetheirUkrainiandrivinglicence,withoutneedingtoexchangeitforanEUdrivinglicenceortositanewdrivingtest.ThenewRegulationsetsspecificrulesonexpired,lostandstolenUkrainiandrivinglicencestoreducetheadministrativeburdenforthoseresidingintheEUunderthetemporaryprotectionregime.DigitaldrivinglicencesissuedbyUkraine(DIIA)mayalsoberecognisedonceverificationtoolshavebeenmadeavailableanddeployedbyUkraine.Readmoreabouttheserules. AlistofthesourcesinformingaboutforeignlicensesinEUcountriesisavailableinthemapbelow. Informationaboutnationalauthoritiesandfreetraveloptions Inthismapbyclickingonthecountryyouwillfindusefulinformationabout:nationalauthoritiestocontactfortemporaryprotection;organisationsactiveinhelpingthosefleeingUkraine,aswellashowtocontactthem;freetraveloptions;healthcare;andinformationonvalidityofdrivinglicences. ThemapalsoincludeslocationsacrosstheEU'sMemberStates thatshowreceptionfacilities,transferhubsorofferfurtherinformationaboutyourtravelandstayintheEU. Austria Nationalcontactdetails AustrianInteriorMinistry(DE) FederalAgencyforReceptionandSupportServices(DE/EN) MinistryoftheInteriorFAQforpeoplefleeingUkraine(UK) PublicEmploymentService:howtogetaworkpermit(DE/UK/EN)   Keyorganisationshelpingontheground Listoforganisations(DE) Facebookpagetohelppeoplefleeingthewar(DE) CaritasAustria(DE) Psychologicalsupporthotline(UK) FromAustria0134301014 Fromabroad+436699665109   Freetraveloptions Allpublictransport Belgium Nationalcontactdetails FederalGovernment’sInformationwebsite(FR/NL/DE/EN/UK) +3224888888 InformationbytheImmigrationofficeontemporaryprotectionapplicationforUkrainiansinBelgium(FR/NL/EN) FederalOmbudsman(FR/NL/EN/UK) HotlinesoftheEmbassyofUkraineinBelgium ReserveLine+3223792115 Generalquestions+3223792160 Housingquestions+3223792112   Keyorganisationshelpingontheground RedCross–Flemishcommunity(NL/FR/EN)+3215443407 RedCross–Frenchcommunity(FR)+3281771648 AgenceFédéralepourl’AccueildesDemandeursd’Asile+3222134411(FR/NL/EN) ServetheCityBrussels(FR/NL/EN)+3227343502 ListofinitiativesinBelgium–BelgiansforUkraine(EN) Facebookpage-SolidaritywithUkraine(EN) PAG-ASAforvictimsofexploitation(EN/FR/NL)+3225116464   Freetraveloptions SNCB/NMBStrainsandThalys Bulgaria Nationalcontactdetails Government’sunifiedinformationportalonmeasuresandactionsrelatedtothecrisisinUkraine(BG/UK/EN) InformationfromtheStateAgencyforRefugees(EN/ UK) Registrationpoints–Mapwithinformation(BG/UK/EN/RU) Hotlinenumbers+38029055555,+380322465075 MinistryofForeignAffairscrisishotline+35929482404,[email protected]   Keyorganisationshelpingontheground AssociationofUkrainianOrganisations“MatiUkraina”Facebookgroup(BG/UK)   Freetraveloptions BDZtrains Croatia Nationalcontactdetails MinistryofInteriorHomepage(HR/EN) email:[email protected] MinistryofInteriorwebpageforUkrainianrefugees(HR/UK) MinistryofInteriorleafletwithdedicatedinformation(HR) Informationontheactivationofthetemporaryprotectiondirective(HR)   Keyorganisationshelpingontheground CroatianRedCross(HR/EN) Hotlinesandusefulcontactnumbers(UK/HR) [email protected] [email protected]   Freetraveloptions PeoplefleeingfromUkrainecanuseHŽPutničkiprijevoztrains freeofchargewith‘solidaritytickets’andwitha“HelpUkraineTicket”. Cyprus Nationalcontactdetails MinistryofInteriorHomepage(GR) Informationontheactivationofthetemporaryprotectiondirective(EN/GR) AsylumServicewebsite(EN/GR) CivilRegistryandMigrationDepartment(EN/GR) MinistryofResearch,InnovationandDigitalPolicyHotline(Monday-Friday8h00-20h00)1477,+35722285777   Keyorganisationshelpingontheground FacebookgroupforUkrainiansseekingadvice-CyprusRefugeeCouncil (EN) UNHCRCyprus(EN) Czechia Nationalcontactdetails InformationforUkrainiancitizenfleeingtheconflict(UK/CS) RefugeeFacilitiesAdministrationoftheMinistryoftheInterior(CS/EN/UK) MinistryofInteriorhelpline+420974801802 OurUkrainians–Officialsupportwebsite(CS/EN/UK/RU) EmbassyofUkraineinPrague–Facebookpage(UK)   Keyorganisationshelpingontheground WeStandBehindUkraine(CS/EN/UK/RU) Driveforrefugees–Togettransportfromtheborder(CS/EN/UK) SupportFacebookGroup(CS/UK) RefugeesWelcome(CS/EN) AssociationforIntegrationandMigration(EN) OrganisationtoSupportRefugees(EN) ADRA(HumanitarianandDevelopmentOrganisation)(CS/EN) CAREČR(CS) CzechRedCross(CS) Člověkvtísni(PeopleinNeed)(CS) DiakonieČCE(CS) CaritasCzechia(CS) Lékařibezhranic(Doctorswithoutborders)(CS)   Freetraveloptions RegioJet,LeoExpress,Českédráhytrains(https://www.cd.cz/info/aktuality/-36295/),Arrivatransport,PraguepublictransportandpublictransportintheCentralBohemianRegion. Denmark Nationalcontactdetails DanishImmigrationService–(EN/UK) Denmarkimmigrationservicededicatedwebpageonhowtoapplyforresidencepermit(EN),supporttoUkraine(EN) DanishCentrefortheUkrainiancrisis(UK/EN)   Freetraveloptions PeoplefleeingfromUkrainecanuseDSBtrainsfreeofcharge. UkrainiancarscanpassÖresundsbron(Denmark-Swedenbridge)withoutbeingcharged. Estonia Nationalcontactdetails GovernmentOfficialWebsiteforpeoplefleeingthewar(EE/EN/UK/RU) MinistryofInteriorHomepage (EN) MinistryofEconomicAffairsandCommunications(EN) PoliceandBorderGuardBoardHomepage(EE/EN/UK/RU) SocialInsuranceFundHomepage(EE/EN/RU) Hotline1247 GovernmentwebpagewithinformationforUkrainiancitizens(EE/EN/RU) YouthPortal(EE/RU)   Keyorganisationshelpingontheground ListofNGOs(EE/EN/RU) EstonianRefugeeCouncil(EE/EN/UK/RU)Hotline(everyday9h00-19h00) +37256782288  EstonianRedCross(EE) UkrainianCulturalCenter(EE/EN/UK) MondoMTÜ(EE/EN)   Freetraveloptions ElrontrainsandPublicTransporttrains Finland Nationalcontactdetails FinnishImmigrationService:InstructionsforrefugeesarrivinginFinland(FI/SV/EN / UK) FinnishImmigrationService:Frequentlyaskedquestions (FI/SV/EN / UK) MinistryoftheInterior:Temporaryprotection(FI/SV/EN)   Keyorganisationshelpingontheground FinnishRedCross(FI/SV/EN) FinnChurchAid(FI/SV/EN)    Freetraveloptions PeoplefleeingfromUkrainecanuseOnnibustransportsandVRtrainsfreeofcharge. Theycanalsobenefitfroma95%discountonnetfaresforone-wayFinnairticketsfromWarsaw,Krakow,Gdansk,BudapestandPraguetoHelsinki. France Nationalcontactdetails Governmentofficialinformationsite(FR/UK) UkraineEmbassyinFrance(FR/UK) +33187666612(press2forUkrainian) MinistryofInterior’sinformationforUkrainiancitizens(FR/UK) ParisMunicipality(EN)   Keyorganisationshelpingontheground Secourspopulaire(FR)+33144782100 Secourscatholique(FR)+33145497300 Croixrouge(FR)+33144431100   Freetraveloptions SNCFandThalystrains Germany Nationalcontactdetails FederalMinistryoftheInteriorandCommunity:Germany4Ukraine(DE/UK/EN/RU)  FederalMinistryoftheInteriorandCommunity:Government’sFAQsaboutenteringandresiding(DE/UK/EN)   Keyorganisationshelpingontheground AllianceofGermanaidorganisationscollectingdonationsforUkraine(DE/EN) UNHCR(DE) GermanRedCross(DE) Aidorganisationfocusingonmedicalcare(DE) CaritasGermany(DE) DiakonieKatastrophenhilfe(DE) ProAsyl(DE/EN) Legalconsultants(DE)   Freetraveloptions DBtrains,ODEGtrains,Thalystrainsandall regionalandlocalpublictransport Greece Nationalcontactdetails Government’swebpagewithinformationforDisplacedPersons(GR/UK/EN) EmbassyofUkraineinGreece(EN)Hotline+30693276606   Keyorganisationshelpingontheground UNHCR(GR/EN/FR) Listoforganisations(EN) Hungary Nationalcontactdetails HungarianDirectorateGeneralforAliensPolicingInformationforpeoplefleeingUkraine(EN/UK) Governmenthotlines FromHungary0680310310 FromUkraine0800504546 Fromothercountries+3615501828,[email protected] NationalHumanitarianCoordinationCouncil-forUkrainiansneartheHungarianborder:1357(onecallis500forints/EUR1.37) EmbassyofUkraineFacebookpage(UK)   Keyorganisationshelpingontheground Facebookgroupforaccommodation(HU) HungarianRedCross(HU) TheHungarianCharityServiceoftheOrderofMalta(HU) CaritasHungary(HU) MigrationAidFacebookPage(HU) HungarianHelsinkiCommitteeInformationPage(EN) HungarianAssociationforMigrants(EN/UK/RU)   Freetraveloptions AllMAVtrainswithafree"solidarityticket",andallBKKpublictransport freeofchargeinBudapest. WizzAirsupportsUkrainianrefugeesbyofferingthem100,000freeseatsonallcontinentalEuropeflightsdepartingfromUkraine’sbordercountries. Ireland Nationalcontactdetails IrishDepartmentforJusticeInformationaboutvisarequirements(EN) FAQsfortravellingtoIreland (EN) GovernmentdedicatedwebpagewithinformationabouttheTemporaryProtectionDirective(EN) CitizensInformationforInternationalProtection(EN)   Keyorganisationshelpingontheground: IrishRefugeeCouncil(EN)   Freetraveloptions Irishrailtrains,BusÉireanntransportationandExpresswaytransportation Italy Nationalcontactdetails MinistryofForeignAffairs(IT) MinistryofInterior(IT)GuideforAsylumSeekers (EN) NationalCivilProtectionDepartment(IT/EN)-Cardswithkeyinformation(IT/EN/UK/RU)   Keyorganisationshelpingontheground UNHCR(IT) ItalianCouncilforRefugees(IT) ComunitàdiSant’Egidio(EN/IT/RU) ItalianRedCross(IT) CaritasAmbrosiana(IT) NGOAVSI(IT) NGOAIBI(IT) NGOIntersosFacebookPage(IT)   Freetraveloptions PeoplefleeingfromUkrainecanuseFlixbustransportation,MarinoBustransportationandTrenordtrainsfreeofcharge.Theycanalso travelfreeofchargewithTrenitaliagrouptransport withinamaximumof5daysfromenteringItaly. Latvia Nationalcontactdetails InformationforUkrainianscomingtoLatvia(LV/UK/EN/RU)–notanofficialwebsite,butredirectedfromtheGovernment’swebsite CityCouncilofRigaHotline(24/7)+37180000800 InformationonfreeHealthcarestatefundedservices(8h30-17h00)+37180001234   Keyorganisationshelpingontheground UnifiedinformationhelplineforUkrainiansinLatvia(24/7)+37127380380 Telegram:t.me/ukrainelatvia HotlineinRiga(24/7)+37180000800   Freetraveloptions Latvijasdzelzceļštrains Lithuania Nationalcontactdetails InteriorMinistryinformationforpeoplecomingfromUkraine(EN/LT) MigrationDepartment(UK) EurodeskLithuania(LT/UK/EN) Migrationissueshotline(everyday7h30-21h00)+37052717112 Accommodationhotline(24/7)1827fromLithuania,+37067722222fromabroad Humanitarianassistance(24/7)+37068498688   Keyorganisationshelpingontheground SocialinitiativeStiprusKartu(UK/EN/LT) LithuanianRedCross(LT) LithuanianCaritas(EN/LT) NationalVolunteerSupportCoordinationCenter(LT/EN/UK) Maltieciai(EN/LT) WorkinLithuania(EN)   Freetraveloptions LTGtrainsandVilniusbuses Luxembourg Nationalcontactdetails Government’sinformationonreceptionofUkrainianrefugees(FR/ENwithformsinFR/EN/UK/RU) MinistryofForeignAffairs(FR/EN) Informationofthetemporaryprotectionshelterforinitialreception(UK/FR/EN) ForconsularquestionsfrompeopleleavingorintransitfromUkraine+35224782386   Keyorganisationshelpingontheground LUkraine,UkrainiancommunityinLuxemburg(UK/EN) RedCross-FAQforUkrainianrefugees(EN/FR/DE),[email protected](inFR/EN/DE/UK/RU) Médecinsdumonde:formedicalhelp(FR) +3528892371 CaritasLuxemburg(FR/EN)   Freetraveloptions Allpublictransport Malta Nationalcontactdetails: MinistryofHomeAffairsInformationforUkrainiansrefugees(EN) Netherlands Nationalcontactdetails InformationonwebpagefromtheMinistryofJusticeandSecurity(NL/EN) InmigrationService(NL/EN) Emergencyreceptioncentres: Utrecht,Jaarbeurshal7(EN),Amsterdam,CentralStation(EN),Maastricht,SporthalGlanerbrook(EN)andEindhoven,MicrolabStrijp-S(EN).   Keyorganisationshelpingontheground Overviewoforganisationshelpingontheground(NL) Vluchtelingenwerk(RefugeeCouncil)(NL/UK) RefugeeHelp(EN/NL/UK/RU)   Freetraveloptions NStrains,Thalystrainsandallpublictransport Poland Nationalcontactdetails Government’sinformationforUkrainiancitizens(PL/UK/EN/RU) FAQ(PL/EN/RU) Governmentplatformforsupport(PL/UK/EN) HelplineoftheOfficeforForeigners+48477217575 Helplineforthoseindangerofhumantrafficking+48226280120 HelplinefortheUkrainiansseekingmedicalhelp(24/7)+48807190590 BorderGuard-forrulesofcrossingtheborder(PL)+48825685119 HelplineforPolishcitizensandholdersofthePole'sCard+48225238880 Informationpointsandhelplines(EN/UK)   Keyorganisationshelpingontheground PolskieCentrumPomocyMiędzynarodowej(PolishCenterforInternationalAid)(EN/PL) PolskaAkcjaHumanitarna(PolishHumanitarianAction)(EN) CaritasPolska(PL) PolishRedCross(PL) FundacjaOcalenie(EN/PL) PolskaMisjaMedyczna(PolishMedicalMission) (EN) UASOS(EN/UK/PL/RU) UsefulinformationaboutsupportinKrakow(EN) Youhaveafriendinme(EN/UK/PL) SOSUkraine(PL/UK) RefugeesWelcomePolska(PL/EN/RU) NarodowyInstytutMuzykiiTańca(NationalInstituteofMusicandDance)(PL) FoundationforPolish-UkrainianCooperation(EN/PL/UK/RU)   Freetraveloptions PeoplefleeingfromUkrainecanusefreeofcharge: PKPtrains Polferries Flixbustransportation insidePolandandfromPolishbordercitiestoelsewhereinEurope TheycanalsobenefitfromdiscountedtariffswithLOTAirlines.   WizzAiroffersUkrainianrefugees100,000freeseatsonallcontinentalEuropeflightsdepartingfromUkraine’sbordercountries.   UberalsooffersunlimitedfreetripsbetweentheUkrainianborderandPolishcities. Portugal Nationalcontactdetails: Dedicatedgovernmentwebsite(PT/EN) InformationforpeoplearrivinginPortugalfromUkraine(PT/EN) InformationonInternationalProtection(EN) InformationonInternationalProtectionforunaccompaniedminors(EN) Listofpublicservicesbyregion(EN) AsylumInformationDatabase(EN) NationalLineagainstTraffickinginHumanBeings(PT)+351964244281 [email protected]   Keyorganisationshelpingontheground OrdemdeMaltaPortugal(PT) AmnistiaInternacionalPortugal(PT) ConsultoresinmobiliariospelaUcrania-Facebookgroup(PT) PortugueseRedCross(PT)   Freetraveloptions CP–TrainsofPortugal Romania Nationalcontactdetails: GovernmentwebsitewithinformationforhelptoUkrainians(RO/UK/EN) Websupportandinformationplatformforpeoplefleeingthewar  (RO/UK/RU/EN) Infoline+40219590 Generalinspectorateforimmigration(RO/EN)+40214107513   NationalLineagainstTraffickinginPersons FromRomania0800800678 Fromabroad+40213133100   Keyorganisationshelpingontheground UNHCRRomania(EN)Hotline+40723653651 RomanianNationalCouncilforRefugees(UK)Hotline+40730073170 IOM(EN/UK) DopomohaPlatform(UK/RO/EN) Hotlineforpsychologicalsupport+40745139747   Freetraveloptions PeoplefleeingfromUkrainecanuseCFRtrainsfreeofchargewitha“HelpUkraineTicket”,andSTBshuttlebus. TheycanalsouseRomfourshuttlebusfromstationtostationfreeofcharge.RomfourorganisesbustransporttoItalyandotherEuropeancities. WizzAiroffersUkrainianrefugees100,000freeseatsonallcontinentalEuropeflightsdepartingfromUkraine’sbordercountries. Theycanalsobenefitfromfree FlixbustransportationfromRomanianbordercitiestoelsewhereinEurope. Slovakia Nationalcontactdetails Government’sInformationforUkrainiansenteringtheSlovakrepublic(SK/UK/EN) MinistryoftheInteriorhotlinesforUkrainianspeakers+421513816111and+421259765111 PermanentserviceoftheMinistryoftheInterior+421248593312 MinistryofTransportandConstruction(UK) MinistryofEducation,Science,ResearchandSport(SK/EN) Košiceregionhotline+4212800222550,[email protected]   Keyorganisationshelpingontheground IOM(SK/UK/EN/RU) NGOČlovekvohrození (Peopleinneed) (SK/EN)Infoline+421917239708 NGOSmespolu(Slovak–UkrainianNGO) (UK/SK/EN)Hotline+421911201889 NGOIniciativaKtopomozeUkrajine(NGOInitiativetohelpUkraine)(UK/EN) NGOMagna(EN) SlovakRedCross(UK/SK/EN) Dentalhealthcare(EN/SK/UK) Ukraine-SlovakiaHelp(UK/SK/EN)Hotline+421911201889(Telegram,WhatsApporViber),email:[email protected] Človekvohrození(PeopleinNeed)Facebookpage(SK) HumanRightsLeague(SK/EN) MareenaFacebookgroup(SK) NGONadáciaIntegra(SK) NGOÚsmevakodar(Smileasagift)(SK/EN/UK) GreekCatholicEparchyKosice(SK/UK)   Freetraveloptions PeoplefleeingfromUkrainecanuseZSSKtrainsfreeofcharge. WizzAiroffersUkrainianrefugees100,000freeseatsonallcontinentalEuropeflightsdepartingfromUkraine’sbordercountries. Slovenia Nationalcontactdetails: Government’swebsite,includinginformationonentryintothecountryandinternationalprotection(SL/UK/EN) GovernmentHotline(8h00-18h00) FromSlovenia0804142 Fromabroad+38614787530,[email protected]   Freetraveloptions Slovenskeželeznicetrains Spain Nationalcontactdetails SpanishAgencyfortheInternationalCooperationandDevelopmentwebpage(ES) MinistryoftheInterior’swebpage(ES),withinformationontemporaryprotection MinistryofInclusion,SocialSecurityandMigrationHotline+34910474444 (ES/UK) AsylumOffice(ES) StateReceptionNetworkforpeoplefleeingthewar–Listofcontactdetails(ES/UK) NationalLineagainstTraffickinginPersons FromSpain+34900105090,[email protected] Spanishgovernment:recommendations(ES)   Keyorganisationshelpingontheground SpanishRedCross(ES) Cáritas(ES) ComisiónEspañoladeAyudaalRefugiado(ES) Medicosdelmundo(ES) AldeasInfantiles(ES)   Freetraveloptions Renfetrains Sweden Nationalcontactdetails Swedishmigrationagency(EN),withinformationontemporaryprotection   Keyorganisationshelpingontheground SwedishRedCross(SV)   Freetraveloptions StenaLinetransportandStockholmpublictransport EU-wideresponse EU-wide informationonlegalassistance CCBEEU-widelistofcontactpointsforlegalassistance(UK/EN) EuropeanCouncilonRefugeesandExiles-OverviewofnationalmeasuresinresponsetoarrivalsfromUkraine(EN)   EU-wideorganisationshelpingonthegroundinEUMemberStates IOM(EN) UNHCR(EN) UNICEF(EN) EuropeanNGOPlatformonAsylumandMigration(EN)–Listofmembers(EN) EuropeanCouncilonRefugeesandExiles(EN) RefugeesWelcomeInternational(EN) EuropeanGuardianshipNetworkassistancetoorphansandunaccompaniedchildren(EN) EuropeanDisabilityForum(EN) InternationalCatholicMigrationCommission(EN) InternationalCommitteeoftheRedCross(EN) SavetheChildren(EN) TerredesHommes(EN) HospitalityHelps(UK/EN) ScienceforUkraine(EN) UkraineShelter(EN/UK) UnitedforUkraine(EN/UK) InternationalRescueCommittee(EN)   OrganisationsfightingagainstHumanTrafficking: MissingChildrenEurope(UK/RU/EN) HotlinefromtheEU116000 FromoutsidetheEU+31(0)888009000   FreeairtransfersfromMoldovatoEUcountries UNHCR(EN)  GovernmentofMoldova(EN/UK)   Tableupdated27July 2022 DocumentsEUstandswithUkraine:InformationforpeoplefleeingRussia'sinvasionofUkraineEnglish(239.5KB-PDF)DownloadPDF-239.5KBAvailablelanguages(2)Русский(214.2KB-PDF)DownloadPDF-214.2KB Українська(210.6KB-PDF)DownloadPDF-210.6KB RelatedlinksEUNeighboursEast:PracticalsupportforUkrainianrefugeesYourstories